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Procurement Outsourcing

Procurement Outsourcing (PO) has become one of the fastest growing business process management segments. The PO segment is predicted to grow at an annual rate of 12% over the next 5 years. Several very large consulting firms, such as Accenture,

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Upcoming IT Outsourcing Trends 2014 – Offshorent

Upcoming IT Outsourcing Trends 2014 – Offshorent. IT Outsourcing has undergone changes every year in the form of witnessing new trends. What you would see differently in 2013, may surprise you associated with the trends in Outsourcing. But when you

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What is making news in Outsourcing?

Falling for “Her” The beautiful, dark and intriguing world of “Her” is a signal that the exploration of artificial intelligence, voice and natural language technologies – creating avatars that understand, listen and decipher what we say – is something that

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Application of Six Sigma in BPO

Six Sigma, developed by Motorola in 1981, is a set of strategies, techniques and tools for process improvement. It originated in the manufacturing sector but has proved beneficial and has been deployed extensively by companies in the services sector. The

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